HIPAA Compliant · SOC 2 Type II · Built for Enterprise

Your healthcare digital twin
for after-hours support.

Zohair AI drafts patient messages in each clinician's authentic voice — then enforces your clinic's communication standards before anything sends.

< 1%
Severe-harm rate in supervised trials
~30 sec
Saved per message vs. manual drafting
58%
Average clinician draft acceptance rate
Patient: Sarah M.
2 min ago
Dr. Chen, I've been having more frequent headaches since starting the new medication. Should I be worried?
Hi Sarah — completely understandable concern. Headaches in the first week are actually a common adjustment response to this class of medication. I'd like you to track frequency and intensity for the next 5 days. If they're worsening or accompanied by vision changes, call us immediately. Otherwise, let's revisit at your follow-up Thursday.
Dr. Chen's style · Clinic voice applied ✓
Built for the compliance standards of
HIPAA SOC 2 Type II HITECH HL7 FHIR R4 Epic App Orchard Compatible

Clinicians spend 2 hours a day on portal messages. None of it sounds like them.

1–2 hrs
Daily portal message burden per physician at Mass General Brigham
7.1%
Of AI-drafted replies pose severe-harm risk when clinician is fully removed (Lancet Digital Health, 2024)
0
Existing tools that match both the clinician's voice AND the institution's standards simultaneously

Pajama Time has become a documented burden at every major health system. The volume of patient portal messages has grown dramatically as health systems expanded digital access, and clinicians inherited this responsibility without the infrastructure to handle it at scale. Generic AI tools reduce time but create new risks: messages that don't sound like the clinician, responses that miss institutional requirements, and a supervised-model problem that existing platforms simply haven't solved.

"The interface between doctor and patient — the message — has been automated without being personalized. Patients can tell the difference."

Three layers. One voice.

Learns your voice

Zohair AI indexes your last 6–12 months of sent patient messages. No fine-tuning. No waiting. It extracts your formality register, sentence rhythm, sign-off patterns, and clinical communication style within days of onboarding.

Minimum 50 messages to activate · Updates continuously

Enforces your standards

Your compliance officer defines non-negotiable elements: required disclaimers, escalation language, reading-grade caps, and topic guardrails. The governor layer applies these automatically — on top of, not instead of, the clinician's voice.

Customized per practice or health system

You approve everything

Every draft surfaces for clinician review before it sends. Supervised by design. The AI saves time; the clinician maintains authority. This architecture is the reason our severe-harm rate stays below 1%.

Reactive only. No autonomous outreach in v1.

Two styles. One message.

Patient Input
Incoming patient message, pulled from EHR context
Clinician Layer
Clinician's vocabulary, tone, rhythm, and register applied via RAG over their message history
Firm Governor
Institutional disclaimers, escalation language, reading-grade enforcement, topic guardrails applied as a constraint layer
Output
Draft surfaces in clinician's inbox for review. One click to send or edit.
Generic AI Response · 9th grade reading level

Thank you for reaching out to our healthcare portal. We have received your inquiry regarding your current medication and associated symptoms. Headaches can be associated with many different pharmaceutical compounds and may vary in severity and duration across individual patients. We recommend that you monitor your symptoms and contact our clinical team if symptoms persist or worsen beyond a reasonable timeframe. Our standard protocol involves a follow-up evaluation within the next scheduled appointment window. Please consult with your healthcare provider for further guidance regarding your specific treatment plan and personal medical history.

Dr. Patel's voice · Firm standards applied

Hi Sarah — completely understandable concern. Headaches in the first week are a common adjustment response to this class of medication, and I've seen this pattern before. Track frequency and intensity over the next 5 days. If they're worsening or you notice any vision changes, call us right away — don't wait for the portal. Otherwise, we'll take a closer look at your follow-up Thursday.

✓ Dr. Patel's style  ·  ✓ Firm standards  ·  6th grade reading level

Not built on hype. Built on evidence.

Research
50–100

Messages needed to build a convincing voice model (Panza, arXiv 2407.10994, Nicolicioiu et al.)

Research
7.1%

Severe-harm rate when AI sends without clinician review — the exact problem our supervised architecture solves (Lancet Digital Health, Chen et al., 2024)

Research
58%

Draft acceptance rate in production deployment of AI-assisted message drafting (tertiary hospital cohort, 2025)

Research
0.85+

MAUVE style-fidelity score target — the benchmark for when a draft genuinely sounds like the target author

Evaluation framework based on HAICEF (Goodday et al., JMIR AI, 2025) · CG-CAHPS communication subscale · Clinical BERTScore (arXiv 2303.05737)

Enterprise-grade compliance. No exceptions.

HIPAA

Business Associate Agreement included with every deployment. PHI never used for model training.

SOC 2 Type II

Third-party audit underway. Full report available under NDA to enterprise prospects.

HIPAA Messaging Rail

Deployed on existing HIPAA-compliant messaging infrastructure. No new data pipes required.

Clinician-in-the-Loop

Satisfies FDA January 2026 Final CDS Guidance for non-device clinical decision support. Clinician remains the decision-maker.

Proactive outreach is not available in this version. Zohair AI is reactive only, by design.

Launching with 5 pilot practices in Q3 2026.

We're accepting applications from practices on Epic, athenahealth, or Oracle Health Millennium. Priority given to multi-physician groups where portal message volume exceeds 500/week.

No commitment. We'll respond within 3 business days.

Application received. We'll be in touch within 3 business days.